Kerri Osborne Consulting — Terms & Conditions

Effective Date: May 22, 2026

Introduction

Welcome to the website and services of Kerri Osborne Consulting (“we,” “our,” or “us”).

These Terms & Conditions govern your use of our website, services, content, communications, and consulting engagements. By accessing this website or engaging with our services, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use this website or our services.

Use of Website

This website is intended to provide information about consulting, advisory, facilitation, speaking, strategy, and related professional services.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.

Intellectual Property

All content on this website, including but not limited to:

  • written content

  • frameworks

  • graphics

  • branding

  • logos

  • presentations

  • downloadable materials

  • workshops

  • training resources

  • methodologies

is the property of Kerri Osborne Consulting unless otherwise noted.

Content may not be copied, reproduced, distributed, modified, republished, or used commercially without prior written permission.

Consulting & Advisory Services

Engagements may include consulting, advisory services, facilitation, coaching, speaking engagements, assessments, workshops, or strategic guidance.

Specific project scope, deliverables, timelines, and fees will be outlined separately through written agreements, proposals, invoices, or engagement letters.

We reserve the right to decline or discontinue services at our discretion.

Payments & Fees

Payment terms for consulting services will be outlined in individual agreements, proposals, or invoices.

Unless otherwise stated:

  • invoices are due upon receipt

  • late payments may result in paused services

  • deposits or retainers may be required

  • any non-refundable fees or deposits will be clearly identified prior to payment

  • completed work and delivered services are non-refundable

Clients are responsible for any applicable taxes related to services rendered.

Scheduling & Cancellations

Discovery calls, consultations, workshops, and meetings may require advance scheduling.

We request at least 24 hours notice for cancellations or rescheduling whenever possible.

Repeated missed meetings or late cancellations may result in discontinued services or additional fees.

No Guarantee of Results

While we strive to provide strategic insight, guidance, and high-quality professional services, we do not guarantee specific outcomes, revenue growth, funding success, organizational transformation, or business results.

Results depend on numerous factors outside our control, including implementation, organizational capacity, timing, market conditions, leadership decisions, and external factors.

Past results, testimonials, case studies, or examples shared through this website or related materials do not guarantee similar outcomes.

Limitation on Reliance

Clients are solely responsible for evaluating and implementing recommendations, strategies, or guidance provided through consulting engagements.

Kerri Osborne Consulting shall not be responsible for decisions made, actions taken, or outcomes resulting from the use of consulting materials, recommendations, workshops, presentations, advisory discussions, or website content.

Professional Disclaimer

Content provided through this website, newsletters, workshops, speaking engagements, consulting services, downloadable materials, or communications is intended for informational and educational purposes only.

Nothing on this website or through consulting services constitutes legal, financial, accounting, therapeutic, medical, or tax advice.

Clients should seek licensed professional advisors when appropriate.

Electronic Communications

By submitting forms through this website or communicating electronically with Kerri Osborne Consulting, you consent to receive electronic communications related to inquiries, services, scheduling, invoices, agreements, updates, and administrative matters.

You may opt out of promotional or marketing communications at any time.

Website Accuracy

We strive to ensure that information presented on this website is accurate and current. However, we do not guarantee that all website content will always be complete, accurate, or up to date.

We reserve the right to modify website content, offerings, services, or availability at any time without notice.

Third-Party Links & Platforms

This website may contain links to third-party websites, platforms, or services.

We are not responsible for the content, security, privacy practices, or policies of third-party sites or providers.

Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of information as described in the Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Kerri Osborne Consulting shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • use of this website

  • reliance on website content

  • consulting services

  • business decisions

  • interruptions or website errors

  • inability to access services or materials

Our total liability related to services or claims shall not exceed the amount paid for services rendered during the applicable engagement.

Indemnification

You agree to indemnify and hold harmless Kerri Osborne Consulting from claims, liabilities, damages, losses, expenses, or legal fees arising from:

  • misuse of the website

  • violation of these Terms & Conditions

  • misuse of consulting materials

  • unlawful conduct

  • infringement of third-party rights

Accessibility Commitment

We are committed to providing an inclusive and accessible digital experience. If you experience difficulty accessing any part of this website, please contact us and we will work to provide the information or support you need through an accessible communication method.

Modifications

We may update or modify these Terms & Conditions at any time without prior notice.

Updates will be posted on this page with a revised effective date.

Continued use of the website or services constitutes acceptance of updated terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles.

Any disputes arising from or relating to these Terms, the website, or services provided by Kerri Osborne Consulting shall be resolved in the state or federal courts located in Connecticut, and you consent to the jurisdiction of such courts.

Contact Information

Kerri Osborne Consulting

Email: kerri@kerriosborneconsulting.com

Website: www.kerriosborneconsulting.com